POOR CUSTOMER SERVICE FROM VODACOM
<p>Hi</p> <p> </p> <p>On the 30 May 16 I was contacted to upgrade nr ********** 867. I've been complaining to Vodacom and nobody is responding or taking my complaint serious. 3 weeks later still waiting for this upgrade phone. As a valued customer as Vodacom describe me, I would like to know why they don't take me serious. THIS IS THE MOST PATHETIC SERVICE I RECEIVED EVER FROM VODACOM</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Why do i had to go to hellopeter before a response. Why was there no response via your customer care. Go and investigate.
Why do i had to go to hellopeter before a response. Why was there no response via your customer care. Go and investigate.
6 days later no Vodacom consultant. Poorest service. Now this is what u think of customers.
6 days later no Vodacom consultant. Poorest service. Now this is what u think of customers.