1 reviews | Active since Jan 2018
Poor customer service from call centers
I returned a device within 7days of receiving it but I was still billed for like 9 months and not sure if I'm still being billed as I'm not receiving my statements. I have called the call center numerous times and and just feel like reversing my debit orders and have them take me to court! They are ***********.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team