SM
Sinenhlanhla M

1 reviews | Active since Mar 2020

14 Mar 2023, 09:38

Poor customer service

Last time I complained about vodacom, Voda bucks vouchers that I bought a year ago and were not working. They called me like people who were resolving my issue, months later I'm still waiting for their assistance. Very much disappointed in Vodacom

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2023, 12:13
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team