Poor customer service.

Item: Vodacom
Rating: 1
Author: Willie M

Never apply for a contract at Vodacom. They make it almost impossible to cancell contracts when the contract is due for cancellation.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Feb 2026, 09:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Feb 2026, 09:36

Official