RR
Raeezah R
1 reviews | Active since Jul 2019
05 Sept 2020, 15:57
Poor customer service
Vodacom has the most poorest customer service in South Africa.
Took a cellphone contract with them. Phone broke but I couldn't get assistance with repairs although I have insurance on my device.
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Vodacom's replyOfficial
05 Sept 2020, 16:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Sept 2020, 16:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team