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Dan P
1 reviews | Active since Mar 2010
10 Apr 2021, 06:58
Poor customer service
Tried applying for online deal. No one called, had to call in serveral times, eventually spoke to an agent, said my account is is arrears so no deal when I have a debit order with Vodacom and the previous month is up to date. Once again Vodacom systems failing their customers.
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
11 Apr 2021, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Apr 2021, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Apr 2021, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Apr 2021, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Dan P's updateReviewer Update
14 Apr 2021, 14:56Hi any update?
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Dan P's update14 Apr 2021, 14:56
Reviewer Update
Hi any update?
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Hi, once again any further update?
Dan P's updateReviewer Update
20 Apr 2021, 13:27Hi, once again any further update?
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Dan P's update20 Apr 2021, 13:27
Reviewer Update
Hi, once again any further update?
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Dan P's updateReviewer Update
16 May 2021, 10:34More than a month later and after sending the information requested....still no sign of my deal :(
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Dan P's update16 May 2021, 10:34
Reviewer Update
More than a month later and after sending the information requested....still no sign of my deal :(