Poor customer service ever

<p>I went to the vodacom branch in Menlyn in the first week of March and asked if my contract has expired or not they confirmed it has expired.I requested that the cancel it immediately since I was not informed of the contract end date.we contacted head office and cancelled the policy.end of march,April & May they debited my account, I then decided to reverse the debit orders since I cancelled the contract in march.I went to the very same branch to enquire and we contacted head office and they said they never received a cancellation request.This is poor customer service and they didn't even have a recording of the call.Now Vodacom is stalking me about outstanding premiums that were reversed.I am not going to pay them this was an error from your side and I want this sorted ASAP. You are desgusting and unprofessional, your level of service is poor.</p>