Poor customer service

Item: Vodacom
Rating: 1
Author: Maditsi Gladwin Jonathan Mmatli

How come I bought a sim card that can send call backs, but can't receive messages and calls? Can't even set WhatsApp

Helpful (0)

Replies (2)

MGJM

Maditsi Gladwin Jonathan Mmatli's updateReviewer Update

28 Jan 2026, 06:36

So I should stuck with the phone number that is not working? Is it how you are rolling now? People should be aware of vodacom with their useless services

MGJM

Maditsi Gladwin Jonathan Mmatli's update28 Jan 2026, 06:36

Reviewer Update

So I should stuck with the phone number that is not working? Is it how you are rolling now? People should be aware of vodacom with their useless services

Vodacom's replyOfficial

28 Jan 2026, 07:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply28 Jan 2026, 07:22

Official