LM
Lebogang M
1 reviews | Active since Feb 2021
11 Sept 2022, 00:48
Poor customer service
I had a contract with Vodacom and my contract end end of June I went to the store to cancel my contract they said I must call their customer service I did that two times already now to my surprise I’m still being charged for what I don’t know 🤷♀️. Now I need all the charges reversed because I cancelled my contract and I’m not using their SIM card anymore
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Vodacom's replyOfficial
11 Sept 2022, 12:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2022, 12:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team