Poor customer service

App**** for a contract at Vodacom NicolWay on the 28/01/20 still haven’t received feedback, after calling the store days later to find out I’m asked to leave my details and the manager will get back to me no one has ever called instead my cellphone number and office line have been blocked from calling the store, I’ve sent an emailed the reply said I will get feedback by end of business and still nothing. Called with a different number was told all applications go through application ***** department mine is still with them and if I’m in a hurry to get a phone I should apply with other networks. Took up with their tweeter support team n they no assistant at all they sending me back to the store.