SS
Shawn S
1 reviews | Active since Apr 2014
19 Oct 2020, 11:42
Poor Customer Service
I received a call from a Vodacom consultant offering me a discounted rate on my current contract which sounded like a good deal, however after asking a simple question regarding upgrade the consultant abruptly ended the call. In future please do not contact me regarding any specials, upgrades etc.
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Vodacom's replyOfficial
19 Oct 2020, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2020, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team