cC
chris C
1 reviews | Active since Sept 2016
01 Jun 2020, 09:57
Poor customer service
I wanted to perform on upgrade on my data simcard due to working from home COVID-19 but even though the router is off and there is not usage for this month i need to wait a month for the migration to take effect. I am IT for another cellhpone network and I know this is possible - if you dont want my business I will simply cancel the contract and go to MTN
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Vodacom's replyOfficial
01 Jun 2020, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2020, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team