KK
Keaoleboga K
1 reviews | Active since May 2026
12 May 2026, 09:47
Poor customer service
I have been fighting them with a missed payment error from January. They failed to debit on time and now my credit record is messed up due to their incompetence. I have been doing email follow ups and there is not response
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 May 2026, 09:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 May 2026, 09:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KK
Keaoleboga K's updateReviewer Update
21 May 2026, 11:22You can't call me and say you can't do anything about it. I need the matter resolved as soon as possible.
There is no accountability from you as big of a corporation you are. We work hard to keep our credit scores clean and then you guys wake up and make a mess of things.
There is no accountability from you as big of a corporation you are. We work hard to keep our credit scores clean and then you guys wake up and make a mess of things.
KK
Keaoleboga K's update21 May 2026, 11:22
Reviewer Update
You can't call me and say you can't do anything about it. I need the matter resolved as soon as possible.
There is no accountability from you as big of a corporation you are. We work hard to keep our credit scores clean and then you guys wake up and make a mess of things.
There is no accountability from you as big of a corporation you are. We work hard to keep our credit scores clean and then you guys wake up and make a mess of things.