Poor customer service consultants on billing and signal issues.

I haven't been able to pay Vodacom for this past debit date due to their own doing. I received an email claiming that Vodacom was unable to debit, I have no idea why because there was enough money in my account for the debit to go through and there still is.

In my attempt to remedy the issue, I have wasted time and airtime depleting trying to call and email to get a solution. I finally get the banking details and the details I am given are not correct, well the reference number and the banking informs me that is the case hence the payment doesn't go through.

I have tried paying use different banks and it won't go through. The feedback from the consultants is very poor and some are rude, some are not even giving effort to resolve this.

The 082 190 does not go through when it feels like it, some days it rings and you are made to hold for hours on end.