Poor customer service

It's actually zero star. Vodacom customers watch out. Vodacom will deactivate your number claiming that you are not using it, meanwhile you use it everyday because it's your main number. My husband's watsapp was hacked yesterday, someone calls all his contacts requesting money & when he called vodacom for help they said his number has been deactivated because he's not using it. Till now, that person continues to **** people using his watsapp and there's nothing he can do because vodacom deactivated his number and it's given to some ***** out there.