TL
Tertia L
1 reviews | Active since Jul 2020
29 Nov 2021, 13:31
Poor Customer service
Good morning,
I am unemployed with no income. I want to change the account number from where the monthly payment is made to my mother's account.
I receive no joy from customer service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Nov 2021, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2021, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TL
Tertia L's updateReviewer Update
01 Dec 2021, 08:40I am still waiting for service. I need to change the account numbers.
Why are you not responding??
Why are you not responding??
TL
Tertia L's update01 Dec 2021, 08:40
Reviewer Update
I am still waiting for service. I need to change the account numbers.
Why are you not responding??
Why are you not responding??