1 reviews | Active since Jul 2017
Poor Customer Service! Cannot get through to call centre!
Called Vodacom (082 111 ) 3 times this morning (11/09/2017). All 3 times I was put on hold for about 20 minutes after which the call was cut! This is not the first time I am having an issue with this pathetic excuse for a service provider! They clearly do no value their customers! Further more, when you do manage to get through to a call center agent, they have an extremely bad attitude and then put you on hold! Will not recommend Vodacom to anyone! My issues still have not been resolved!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team