NM
NYAMEKO M
1 reviews | Active since Jun 2016
29 Sept 2021, 21:35
Poor customer service
Paid up all my premiums never missed not a single one but they had the audacity of sending me letter from lawyers saying I owe them.
Fought this for long until they sent me a letter saying the matter is resolved but I still get the letters from the insurance.
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Vodacom's replyOfficial
29 Sept 2021, 21:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2021, 21:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team