TL
Tertia L
1 reviews | Active since Jul 2020
17 Dec 2021, 11:17
Poor Customer service
I am struggling to get my details changed for the monthly debit order. Vodacom still has not changed the debit order details. My account is closed.
When will my request be completed??
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Vodacom's replyOfficial
17 Dec 2021, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2021, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team