MT
Moloi T
1 reviews | Active since Jan 2018
03 Aug 2020, 15:09
Poor Customer Service by Vodacom Fibre
I am still waiting for my fibre installation since June 19th despite promises to sort it out. I am the one who always have to call.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Aug 2020, 16:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MT
Moloi T's updateReviewer Update
03 Aug 2020, 16:16This is your standard response from your system and no one contacted me since your last promise. Please arrange for uplifment of the unit as you are not intending to install and activate the fibre.
MT
Moloi T's update03 Aug 2020, 16:16
Reviewer Update
This is your standard response from your system and no one contacted me since your last promise. Please arrange for uplifment of the unit as you are not intending to install and activate the fibre.
MT
Moloi T's updateReviewer Update
03 Aug 2020, 18:17No one contacted me
MT
Moloi T's update03 Aug 2020, 18:17
Reviewer Update
No one contacted me