FS
Farahdiba S
1 reviews | Active since Apr 2014
30 Jul 2019, 19:44
Poor customer service by vodacom
I have been trying to get my rica activated since March 2019. I have been on the line with Vodafone (calling & enquiring), been to their service outlets in robertson western Cape and Worcester mountain mill mall on several occasions, and still no resolution has been forthcoming for the past 5 months. This is exceptionally bad service.
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Vodacom's replyOfficial
31 Jul 2019, 11:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2019, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Farahdiba S's updateReviewer Update
28 May 2022, 16:02To date 28/05/2022 Vodacom has not corrected this issue. Very unhappy with their service.
Farahdiba Steph****
Farahdiba Steph****
FS
Farahdiba S's update28 May 2022, 16:02
Reviewer Update
To date 28/05/2022 Vodacom has not corrected this issue. Very unhappy with their service.
Farahdiba Steph****
Farahdiba Steph****