Poor customer service
I have ordered numerous items on the vodabuck store but I have not received anything and they have taken my bidabucks
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Sept 2023, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2023, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
08 Sept 2023, 11:38I just need all of my items that I ordered
's update08 Sept 2023, 11:38
Reviewer Update
I just need all of my items that I ordered
's updateReviewer Update
12 Sept 2023, 19:55They are falsely advertising to buy with vodabucks and you don't receive the items. I am still waiting since August. No one has gotten back to me.
's update12 Sept 2023, 19:55
Reviewer Update
They are falsely advertising to buy with vodabucks and you don't receive the items. I am still waiting since August. No one has gotten back to me.