Poor customer service and incorrectly billed

<p>My number is ********** 486 and my reference is S3-GBB1E-EOV6Z. From October I had a query on my account. In October Vodacom charged me R2k extra which is going to be debited end of November of which I do not know what is it for because I had enough data and free minutes. When I call their customer no one was able to assist me. I get my curent VSP account status daily in the morning. Now in November I still have free minutes and data but daily my account increase by R5.00 and what I asked them if I have a subscription I am not aware of, they said I have no subscription. Then what is this R5.00 daily for? No answer again and I was told that I must give Vodacom until end of November to investigate. Really? There is something fishy going on here. This is day light ******* and *********** staff. Please investigate!</p>