JG
Jacob G
1 reviews | Active since May 2016
27 May 2016, 09:04
Poor Customer Service and *********** Technical Staff at Vodacom Repair Centre Witbank Emalahleni
<p>My Galaxy Note 5 had a screen damage and I took it to Vodacom Repair Centre at Witbank for ADH Screen warranty repairs. The screen was repaired but then the phone started loosing signal after screen repairs. Took it back to the repair centre again. 4 days later was told that the phone is ready for collection. When i tried to use the phone only to find that phone is still having the same fault. I have called the Vodacom Customer Complaints and they have promised to escalate my matter further. I am still waiting yet I have to pay for the device that is not usable.</p> <p> </p> <p> </p>
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Replies (1)Vodacom's replyOfficial
27 May 2016, 10:48Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2016, 10:48
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
