KB
Katlego B

1 reviews | Active since Jan 2011

10 May 2016, 08:53

POOR Customer service and False Advertising

<p>Opened a new contract with Vodacom uchoose flexi 200 at the end of March 2016, Contract is for Samsung S7, wireless charging pad, (6G for three months) and R10000 online education voucher. I got the Samsung S7, wireless charging pad and R10000 online education voucher, but have been struggling to get the 6GB as advertised i have logged this twice with vodacom customer care and all i got was ref numbers the second and current one being s3gud4kk8t0n. I have recieved sms to say that the data will be allocated but still today nothing. contract number ***</p>

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Replies (1)
Vodacom
Vodacom's reply10 May 2016, 09:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team