Poor Customer Service and bad contract service

<p>I bought a Huawei contract phone from Vodacom 3 weeks ago. I'm unable to view Caller ID numbers. They keep appearing as private numbers. When I went to a vodacom branch on the 10th of April to report this, they made me wait for their consultants for 15 minutes. When the consultant was done with this other "white customer" he purposely ignored me and started to chat with his fellow colleagues. Another vodacom employee came from the back and asked the front lady to take down my number. That is when they called me and said they would activate my number when I'm gone. The numbers are still reflecting as private numbers even today. On the 11th of April after numerous non responsive phone rings to this branch, I drove back to the branch and asked for a store manager who told the casual employee who had went to call them that I must wait for him/her for 2 minutes. 5 minutes later, no show, nothing. He or she totally took no notice of me. I left angry this time around. I'm so disappointed with the service of this branch and their ****** and Vodacom as a whole. Just because I'm black and don't dress up smart it doesn't mean I should be treated like trash! I regret signing a contract with vodacom. They are turning out to be the total opposite to my expections. I hate bad service especially when I'm bring in money and not taking it away.</p>