Poor customer service and bad attitude

<p>I was changing salary dates and i phoned Vodacom to inform them of the change, they didnt change the dedit order date, i phoned they apologised and said they will do it but still didnt do it, they kept on debiting my account on the incorrect which created charges on my bank account, i decided to do a stop order myself to pay Vodacom and i mistakenly did a stop order of R2245 instead of R245 only to find our that they also activated the debit order as well, i asked to be refunded since the 30th, they still cannot refund, they asked for the proof of payment to be emailed to ********** i emailed several times they said they have not received it, they said a fax will be more effective for them i faxed several times they still cannot received, they have a dont care attitude, one of the supervisors even told me that i can report the case wherever its fine, to even think that i ended up making the stop order because of their unprofessionalism</p>