Poor customer service again
<p>Unprofessionalism is a polite way I can descrbe vodacom. I'm still getting vodacom notification for a contract that I paid full and cancelled for in July. Poor neglience on the staff. I haven't received any notification from them that my account is no longer erroneous. Due to their incompetency I need to drive to Vodaworld again to deal with them. I refuse to pay any cent for something that I paid for and sent them the required cancellation documents and proof of payment in July 2016</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
