AM
Anathi M

1 reviews | Active since Jan 2023

27 Mar 2024, 10:37

Poor customer service

I'm disappointed with the service that I got from your advisor in Claremont Montclare place.

I went there to enquire about your deals she told me they are all in the book, I told her I needed more information so that I can choose a deal wisely, she didn't pay attention to me at all she continued with her conversation with her friend as. I decided to leave because if a consulted can not be able to assist me before taking out a contract how can she help me when I'm an active customer.

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2024, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team