AX
Ashley X
1 reviews | Active since Jul 2016
04 Jun 2024, 11:58
POOR CUSTOMER SERVICE
REFERENCE NUMBER : *** I have experience a very bad service from Vodacom Fiber
Ordered fiber 23/05/2024 to this day NO installation done , no update nothing They keep on saying its escalated when I call them .Not sure what is the purpose of delivering the router quickly when you can do installation quick.
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Vodacom's replyOfficial
04 Jun 2024, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2024, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team