EK
Elana K
1 reviews | Active since Feb 2021
02 Mar 2021, 17:50
Poor Customer Service
I just had it with vodacom now. I phoned 4 times now and went to the shop to cancell my contract still nothing is done and still going off from my bank account. Furious. I wont even give 1 star. Everytime they promise its cancelled and then end of month the costs is going of what more do we need to do. Dis is absolutely a disgrace!
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Vodacom's replyOfficial
03 Mar 2021, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team