poor customer service

<p>2 weeks ago requested a detailed bill of my data account for number ********** 000. the consultant said she would log a request and they would email me. That never happened. When i called this morning the consultant said to me that i was supposed to send my ID but this was never explained to me. No again my data of 1gb has run out in a day with no explanation as to the usage. This is the 4th time this month on one data sim. This has never happened before. Vodacom is *****ing our data. You can also see in the attached pics that they are not even sending me the correct amount of data. I have only been allocated 6kb.</p>