WP
Werner P

1 reviews | Active since Mar 2011

26 Sept 2016, 11:07

Poor Customer Service

<p>They simply ignore any email or Call Centre request for assistance.</p> <p>Vodacom Customer Care Ref 003S~SCR4 outstanding from 14th August 16</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2016, 12:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

WP
Werner P's update26 Sept 2016, 13:23
Reviewer Update

An Official from Vodacom phoned me within 2 hours of this posting and he is in process to address the issues and solve the problems. Thank you . This is how service delivery should be! Thank Hellopeter