Poor customer service.

Good day, i am a customer of Vodacom. i have been in contact with this company to cancel my contract that expired in Sept 2024 without success each time i call them make promises that it has been escalated for cancelling and that they will call back.

four months down the line they still take my money via debit order and i am so disappointed with this company.

i want full refund on all monies taken after i had requested cancellation.