Poor Customer Service

<p>Handed in a Samsung Galaxy S6 Edge for an insurance claim - told it would take 21 days to process. No loan phone has been provided by the Vodacom Hout Bay branch. Other branches provide customers with the loan phone service. The contract is under a business contract of a significant value. All the company cellphones are issued through the branch. As a business customer, the service from the team at Vodacom has been extremely poor and disappointing. </p>