1 reviews | Active since Feb 2016
Poor customer service
<p>Ridiculous and very poor vodacom customer care service! I want vodacom to contact me with somebody that will be able to assist efficiently, every time I phone I have to be helped by someone it takes 20 min to realise that they can't help me. Then I'm put on hold . Until I give up on waiting, I find this service poor and useless. The staff I've spoken to are not able to assist and it is frustrating. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
