RS
Ronelle S
1 reviews | Active since Mar 2015
15 Jul 2024, 10:39
Poor customer service
We have tried for Vodacom to assist us regarding a billing error in many different ways, in store, online and call centre. However we are still awaiting assistance. If someone from Vodacom could please contact, it would be greatly appreciated.
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Vodacom's replyOfficial
15 Jul 2024, 11:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2024, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team