LT
Lucky T
1 reviews | Active since Dec 2012
12 Jul 2023, 08:41
Poor customer service
I recharged on the 4th of June 2023 with R12 I didn't receive my Voda Bucks and free night shift. I have raised the concern and logged a query regarding this however to date I've not received feedback all I get is the team is still investigating.
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Vodacom's replyOfficial
12 Jul 2023, 09:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2023, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team