NB
Nadia B

1 reviews | Active since May 2021

04 May 2022, 14:49

Poor customer service!

Im sick and tired of these people who treat you like **** the moment you are not interested in upgrading or wanting to cancel a contract. Just spoke to Vennesa en she put the phone down in my ear! Why would I even want to stay with Vodacom they dont even have decent client services and not even mentioning how expensive data and contracts are with them that doesn't even serve a duel sim!

0
Replies (1)
Vodacom
Vodacom's reply05 May 2022, 08:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team