Poor customer service

I have been a faithful Vodacom user for 11 years. Late last year I renewed my contract with Vodacom and did a sim swap due to them sending the wrong sim card with my new phone.. I had to firstly purchase a new sim card for the phone to work. Everything was good, till I wanted to buy data and my sim card was not activated. Went to several shops called the customer service line 3 times all telling that I need to wait 24 hours after activation. With a bill of R4000 later, the sim card is still not active. Sadly to say, Vodacom and customer service satisfaction does not work together. <br> <br> Disappointed customer!