AT
Anela T

1 reviews | Active since Sept 2021

10 Apr 2024, 10:28

Poor customer service!!!

I spoke to an agent a week or two ago regarding my premium for data ahe said she would investigate and call me back. Till this day I have not received feedback.

0
Replies (1)
Vodacom
Vodacom's reply10 Apr 2024, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team