TL
Tertia L
1 reviews | Active since Jul 2020
19 Jul 2021, 11:50
Poor Customer service
Vodacom refuses to call me back on the renew of my cellphone.
They state I must come into one of their stores. I cannot get there as I have no transport.
What poor customer service.
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Vodacom's replyOfficial
19 Jul 2021, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jul 2021, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team