poor customer service

Good day I would also like to complain about the customer service agent who called as he showed no effort in resolving or investigating my complain as he was more concerned about apologizing which is not what I want but a promise that they investigate my complaint and come back to me and tell me if I was wrong or right in everything I posted about their cancellation department. It’s 3 days later and I haven’t received any feedback from them regarding my complaint about the first time I called to cancel the contract. Just goes to show they give a **** about customers.