Poor customer service

I have been using Vodacom for as long as I have had a cellphone and when the opportunity arose for me to get a contract with Vodacom as opposed to any other network I gladly accepted.<br> <br> After have such high regards for Vodacom you can imagine how disappointed I am to be typing this email.<br> <br> I bought Blackberry Z10 in July 2013.After a short while ,it started giving me problems and Vodacom replaced it as it had a fault which was not due to my negligence.<br> <br> As I type this I am currently on my 4th replacement phone which is ridiculous because every time I take it in to be assessed I am left without a phone and I have to consistently transfer data to another phone. <br> <br> Can someone at Vodacom please contact me ASAP on how to resolve this. How many replacement phones must I get before just being given the option of getting a brand new phone?<br> <br> Why must I constantly be paying for a phone that is broken or that is not with me half the time? Is this how Vodacom rewards loyalty?<br>