GK
Gerhard K
1 reviews | Active since Apr 2020
08 Dec 2020, 14:01
Poor customer service
Poor customer service. Did a online upgrade for lenovo i7 and got a lenovo i5 .
Waiting on info on upgrading and still no one has got back to me after continues emails to customer care.
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Vodacom's replyOfficial
08 Dec 2020, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team