MM
Mmatsheko M
1 reviews | Active since Feb 2022
20 Feb 2022, 15:07
Poor customer service
Poor customer service received from vodacom shop at northgate mall, I failed the security questions to do swim swap. I was advised to do an affidavit with my id copy to send through to vodacom to get my swim swap done. Up to today I'm being send from pillar to post to get sim card activated. I was told it would take 24 hours to activated the. I'm extremely frustrated with lack of help from vodacom. Angry vodacom user
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Vodacom's replyOfficial
20 Feb 2022, 17:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2022, 17:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team