PO
Phumu O

1 reviews | Active since Jun 2025

11 Jun 2025, 16:59

Poor customer service

Called in to enquire on my balance, the consultant was very rude and not helpful at all she did not want to hear what I needed help with... she even cut the line on me.

0
Replies (1)
Vodacom
Vodacom's reply12 Jun 2025, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team