AS
Allouise S

1 reviews | Active since Feb 2015

03 Aug 2021, 19:06

Poor customer service

Customer service for the claims department is useless. Been over a week now and still no response. It’s terrible knowing that your debit orders go off for Vodacom but no assistance.

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2021, 07:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team