POOR CUSTOMER SERVICE

I was not treated fairly at Vodacom Heidelberg mall, I made a Vodafone smartab 3G contract application on the 16th November 2014,until I made a call in store to check how was the process he told me that they out of stock he never explained about the price changes I took a R59 deal I gave Sabelo a call in January 2015 he told me that he's no longer at Heidelberg mall then he referred me to Khosi I went in store khosi was not there then Sizwe offered some service he checked at my documents and asked me to bring my 3 months latest bank statement they had stock I went in store to submit my bank statement Sizwe was not there I gave my statement to Khosi they were now out of stock again she ssid only Sizwe can help me on my application form there was no cellphone number I had to fill my contacts on the form on the 18 Feb 2015 I got a call from Sizwe that I can come and collect my Smartab 3G and now it went up with R20 whereas I signed a R59 deal I collected the device on the 19 Feb 2015 and told him that I'm not happy about the deal its no