TM
Thabiso M
1 reviews | Active since May 2013
20 May 2026, 10:44
Poor customer service
I am not happy in how vodacom is operating when I am due for upgrade there will be person calling after that they upgrade without your consent, I asked them to cancel those upgrade they never gave me any feedback. They just giving me run around
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Vodacom's replyOfficial
20 May 2026, 12:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2026, 12:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team